Introduction now PHL Wingmate Guest Pass Non-travelers to Escort Loved Ones to the Gate
On November 1st, Philadelphia International Airport will begin a new initiative designed to bring back the convenience and feeling of community that are evocative of a bygone period. The PHL Wingmate Guest Pass will provide non-travelers with the exceptional chance to bring their loved ones to the gate with them—a practice that has become progressively less common in recent years. The airport has chosen to bring back this wonderful experience in response to many requests from friends and family members wishing to capture special moments with departing or incoming travelers. This program aims to improve the entire airport experience while simultaneously paying homage to nostalgia.
Initiative of Philadelphia International Airport
The PHL Wingmate Guest Pass is a free initiative that will grant individuals without a boarding pass access to the post-security terminals of Philadelphia International Airport between 6 a.m. and 10 p.m. daily. Megan O’Connell, the airport’s director of marketing and branding, expressed the airport’s motivation for launching this program, saying, “The Wingmate Guest Pass will help loved ones spend more time with their family members before take-off or create a memorable arrival experience.” To avail themselves of this unique opportunity, individuals must apply online one to seven days before their intended visit. If approved, they will receive a digital Wingmate Pass via email. Those who apply in advance will receive an email notification of their application status after 12 a.m. on the day of their visit, while same-day applicants can expect a response within 15 minutes.
However, it’s essential to note that approved applicants will not be eligible for expedited security programs such as TSA PreCheck. Additionally, they are limited to carrying just one personal item, such as a purse, briefcase, or a small bag, during their visit. Philadelphia International Airport is not the first to reintroduce such a program. Orlando International Airport recently introduced a similar visitor pass, which is available for Terminal C. Pittsburgh International Airport was the pioneer in launching a program like this back in 2017, but it has since been suspended. Tampa International Airport also introduced an “All Access program” for non-travelers in 2019, which has likewise been suspended temporarily for passenger volume evaluations at security checkpoints. It’s worth mentioning that other airports, like those in Seattle and New Orleans, still continue to operate post-security programs for non-ticketed passengers. The PHL Wingmate Guest Pass is another step in the direction of making airports more welcoming and traveler-friendly.
The introduction of the PHL Wingmate Guest Pass at Philadelphia International Airport signifies a heartwarming return to a more inclusive and family-oriented travel experience. Starting on November 1, non-travelers will once again have the opportunity to share in the excitement of sending off their loved ones or welcoming them back at the gate. While this program is not without limitations, it undoubtedly enhances the overall airport experience and allows for more cherished moments between families and friends. Philadelphia’s initiative is part of a broader trend of airports seeking to provide more inclusive and convenient services to passengers and their loved ones, ultimately making the journey through the terminal a more heartwarming and memorable experience.
Contributed by Sanal Pillai
Edited by Imtiaz Ullah